Zammad

Open-source help desk and ticketing system

Open Source ✓ GDPR Compliant paid
Germany

About Zammad

Zammad is an open-source help desk and customer support ticketing system. Based in Germany, it offers self-hosted and cloud options with full GDPR compliance, making it a strong European Zendesk alternative.

Alternative To

Company Info

Company
Zammad GmbH
Headquarters
Berlin, Germany
Founded
2016

Pricing

Model
paid
Free Tier
Yes

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